Operational impact
Companies that replace their IVR with Ringr Map start seeing improvements quickly.
of answered calls.
+
user experience.
average management time.
Fewer internal transfers.
Less friction for the customer.
More time for what matters.
Why evolve your IVR
6–9% of calls are lost in IVR
7% of calls misrouted.
20% are frequent inquiries that could be resolved automatically
How it works
Ringr Map understands what your customer needs from the very first phrase and directs every call correctly without menus or key presses.
The client speaks
The client explains what he needs in his own words.
Ringr Map understands the intention
Analyze the request in real-time and detect the reason for the call.
The call is directed or resolved
Direct the call to the correct department or resolve the inquiry automatically.