Frequently Asked Questions
Frequently Asked Questions
Everything essential, explained without complications.
General
Does Ringr comply with security and data protection regulations?
Does Ringr comply with security and data protection regulations?
Does Ringr comply with security and data protection regulations?
What plans does Ringr offer?
What plans does Ringr offer?
What plans does Ringr offer?
What is included in the cost of the initial integration?
What is included in the cost of the initial integration?
What is included in the cost of the initial integration?
What systems does Ringr integrate with?
What systems does Ringr integrate with?
What systems does Ringr integrate with?
How can I listen to a demo of Ringr?
How can I listen to a demo of Ringr?
How can I listen to a demo of Ringr?
Does Ringr work in any sector?
Does Ringr work in any sector?
Does Ringr work in any sector?
Platform
What can I do from the platform?
What can I do from the platform?
What can I do from the platform?
How do I manage an incident from the platform?
How do I manage an incident from the platform?
How do I manage an incident from the platform?
How do I set up the voice and personality of my agent?
How do I set up the voice and personality of my agent?
How do I set up the voice and personality of my agent?
Who on my team can access the platform and how do I manage permissions?
Who on my team can access the platform and how do I manage permissions?
Who on my team can access the platform and how do I manage permissions?
Analytics
Can I check Ringr's analytics from my own tools?
Can I check Ringr's analytics from my own tools?
Can I check Ringr's analytics from my own tools?
Do the analytics include quality assessments of the conversations?
Do the analytics include quality assessments of the conversations?
Do the analytics include quality assessments of the conversations?
How can I configure the results of the calls that appear on the platform?
How can I configure the results of the calls that appear on the platform?
How can I configure the results of the calls that appear on the platform?
Campaigns
Can I integrate my campaigns with my CRM or ERP?
Can I integrate my campaigns with my CRM or ERP?
Can I integrate my campaigns with my CRM or ERP?
How do retries and tracking logic work?
How do retries and tracking logic work?
How do retries and tracking logic work?
Quality control
What kind of tests does the Ringr quality control system perform?
What kind of tests does the Ringr quality control system perform?
What kind of tests does the Ringr quality control system perform?
What exactly do the quality control tests cover in Ringr?
What exactly do the quality control tests cover in Ringr?
What exactly do the quality control tests cover in Ringr?
How often are quality control tests conducted?
How often are quality control tests conducted?
How often are quality control tests conducted?
Implementation
What type of support do I receive after the agent integration?
What type of support do I receive after the agent integration?
What type of support do I receive after the agent integration?
What happens after your agent goes into production?
What happens after your agent goes into production?
What happens after your agent goes into production?
Orchestrator
What exactly is the orchestrator for and what difference does it make in my calls?
What exactly is the orchestrator for and what difference does it make in my calls?
What exactly is the orchestrator for and what difference does it make in my calls?
Do I need to modify my processes to use it?
Do I need to modify my processes to use it?
Do I need to modify my processes to use it?
Models
What improvements do they bring to daily conversations?
What improvements do they bring to daily conversations?
What improvements do they bring to daily conversations?
What do Ringr's proprietary models contribute compared to any other voice AI?
What do Ringr's proprietary models contribute compared to any other voice AI?
What do Ringr's proprietary models contribute compared to any other voice AI?
Ringr Call Evaluator
Ringr Call Evaluator
What does Ringr Call Evaluator exactly assess in each conversation?
What does Ringr Call Evaluator exactly assess in each conversation?
What does Ringr Call Evaluator exactly assess in each conversation?
What differentiates Ringr Call Evaluator from a manual review?
What differentiates Ringr Call Evaluator from a manual review?
What differentiates Ringr Call Evaluator from a manual review?
Can I adjust the evaluation criteria?
Can I adjust the evaluation criteria?
Can I adjust the evaluation criteria?
Security
Does Ringr provide support for security and compliance audits?
Does Ringr provide support for security and compliance audits?
Does Ringr provide support for security and compliance audits?
Are the data used to train external or third-party models?
Are the data used to train external or third-party models?
Are the data used to train external or third-party models?