Ringr.ai logo, an artificial intelligence platform specialized in call automation to enhance customer service in various business sectors.
Ringr.ai logo, an artificial intelligence platform specialized in call automation to improve customer service across various business sectors.

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Ringr.ai logo, an artificial intelligence platform specialized in call automation to enhance customer service in various business sectors.
Ringr.ai logo, an artificial intelligence platform specialized in call automation to improve customer service across various business sectors.

Test now

Privacy Policy

Clintell Technology, S. L., in application of the current regulations regarding the protection of personal data, informs that the personal data collected through the forms on the website: https://ringr.ai, is included in specific automated files of users of the services of Clintell Technology, S. L.

The collection and automated processing of personal data aims to maintain the business relationship and to perform tasks of information, training, advice, and other activities inherent to Clintell Technology, S. L.

This data will only be transferred to those entities that are necessary for the sole purpose of complying with the previously stated purpose.

Clintell Technology, S. L. adopts the necessary measures to guarantee the security, integrity, and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, relating to the protection of natural persons with regard to the processing of personal data and the free movement of such data, and repealing the former LOPD, the new Organic Law 3/2018, of December 5, on Data Protection and Guarantee of Digital Rights (LOPDGDD).

The user may at any time exercise the rights of access, objection, rectification, cancellation, limitation, and portability recognized in the aforementioned Regulation (EU). The exercise of these rights can be carried out by the user himself through email to: hello@clintell.es or at the address: C/ Sor Ángela De La Cruz, 26 210, C.P. 28020 - Madrid (Madrid).

The user states that all data provided by him is true and correct, and undertakes to keep it updated, communicating changes to Clintell Technology, S. L.

Purpose of processing personal data:

What purpose will we process your personal data for?

At Clintell Technology, S. L., we will process your personal data collected through the Website: https://ringr.ai, for the following purposes:

  1. To comply with the commercial, labor, corporate, and accounting obligations of the company.

  2. To comply with the internal processes of the company regarding the administration of suppliers and contractors.

  3. The process of filing, updating systems, protecting and safeguarding information and databases of the company.

  4. The transmission of data to third parties with whom contracts have been signed for this purpose, for commercial, contractual, administrative, marketing, and/or operational purposes.

  5. To send promotional information electronically.

  6. To provide the information requested by the user through the contact form.

We remind you that you can oppose the sending of commercial communications by any means and at any time, sending an email to the previously indicated address.

The fields of these records are mandatory, being impossible to carry out the stated purposes if that data is not provided.

How long will the collected personal data be retained?

The personal data provided will be retained as long as the business relationship is maintained or you do not request its deletion and for the period for which legal responsibilities could arise from the services provided.

Legitimation:

The processing of your data is carried out under the following legal bases that legitimize it:

  1. The request for information and/or the contracting of services from Clintell Technology, S. L., whose terms and conditions will be made available to you in any case, prior to any eventual hiring.

  2. Free, specific, informed, and unequivocal consent, in that we inform you by making this privacy policy available to you, which after reading it, if you agree, you can accept through a statement or a clear affirmative action, such as checking a box provided for that purpose.

If you do not provide your data or you do so incorrectly or incompletely, we will not be able to meet your request, making it entirely impossible to provide you with the requested information or carry out the contracting of services.

Recipients:

The data will not be communicated to any third party outside of Clintell Technology, S. L., unless legally obligated.

Hosting services have been contracted located outside the European Economic Area, in the USA, considered a safe destination for international data transfers, under the Privacy Shield.

Data collected by users of the services

In cases where users include files with personal data on shared hosting servers, Clintell Technology, S. L. is not responsible for the user’s non-compliance with the GDPR.

Intellectual property rights https://ringr.ai

Clintell Technology, S. L. is the owner of all copyright, intellectual property, industrial rights, know-how, and any other rights related to the contents of the website https://ringr.ai and the services offered on it, as well as the programs necessary for its implementation and the related information.

Reproduction, publication, and/or non-strictly private use of the total or partial contents of the website https://ringr.ai without prior written consent is not permitted.

Intellectual property of the software

The user must respect the third-party programs made available to him by Clintell Technology, S. L., even if they are free and/or publicly available.

Clintell Technology, S. L. holds the exploitation and intellectual property rights necessary for the software.

The user does not acquire any rights or licenses for the contracted service, regarding the software necessary for the provision of the service, nor about the technical information for monitoring the service, except for the rights and licenses necessary for compliance with the contracted services and only during their duration.

For any action that exceeds compliance with the contract, the user will require written authorization from Clintell Technology, S. L., and it is prohibited for the user to access, modify, view the configuration, structure, and files of the servers owned by Clintell Technology, S. L., assuming civil and criminal responsibility arising from any incident that may occur in the servers and security systems as a direct consequence of negligent or malicious actions on his part.

Intellectual property of the hosted contents

The use contrary to the legislation on intellectual property of the services provided by Clintell Technology, S. L. is prohibited, in particular:

  1. The use that is contrary to Spanish laws or that infringes the rights of third parties.

  2. The publication or transmission of any content that, in the opinion of Clintell Technology, S. L., is violent, obscene, abusive, illegal, racial, xenophobic, or defamatory.

  3. The cracks, serial numbers of programs, or any other content that infringes the intellectual property rights of third parties.

  4. The collection and/or use of personal data of other users without their express consent or contravening that provided in Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, relating to the protection of natural persons regarding the processing of personal data and the free movement of such data.

  5. The use of the email server of the domain and email addresses for sending unsolicited bulk email.

The user has full responsibility for the content of his website, the information transmitted and stored, the hypertext links, claims by third parties, and legal actions regarding intellectual property, third-party rights, and protection of minors.

The user is responsible regarding the laws and regulations in force and the rules concerning the operation of the online service, e-commerce, copyright, maintenance of public order, as well as universal principles of Internet use.

The user will indemnify Clintell Technology, S. L. for the expenses arising from Clintell Technology, S. L.’s implication in any case whose liability is attributable to the user, including fees and expenses for legal defense, even in the event of a non-definitive judicial decision.

Protection of the information hosted

Clintell Technology, S. L. makes backups of the contents hosted on its servers; however, it is not responsible for the loss or accidental deletion of data by users. Likewise, it does not guarantee the total restoration of data deleted by users, since such data may have been deleted and/or modified during the time elapsed since the last backup.

The offered services, except for the specific backup services, do not include the restoration of contents preserved in backups made by Clintell Technology, S. L., when this loss is attributable to the user; in such a case, a fee will be determined according to the complexity and volume of recovery, always with prior acceptance by the user.

The restoration of deleted data is only included in the price of the service when the content loss is due to causes attributable to Clintell Technology, S. L.

Commercial communications

In application of the LSSI, Clintell Technology, S. L. will not send advertising or promotional communications by email or any other equivalent electronic communication means that have not been previously requested or expressly authorized by their recipients.

In the case of users with whom there is a prior contractual relationship, Clintell Technology, S. L. is authorized to send commercial communications regarding products or services of Clintell Technology, S. L. that are similar to those initially contracted with the client.

In any case, the user, after proving his identity, may request not to receive more commercial information through the Customer Service channels.

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