You can now manage calls, SMS, WhatsApp, RCS, and email from a single conversation thread.

Until now, each channel was a world apart. With Ringr 360, context is maintained even if the customer switches channels: if they start with a call and continue on WhatsApp, the agent knows exactly where they left off. No repetitions, without losing the thread. Your customers won't notice they're switching channels because, for them, it's always the same conversation.