It is the system that listens, interprets, coordinates, and decides in real-time how the agent should behave.
The management of turns, interruptions, agent actions, and the connection with your systems are not a coincidence. Everything happens under the command of our orchestrator, who converts calls into real conversations.
|Main features
At Ringr, we provide you access to the same technology that powers our own solutions. You can communicate with your agents from the platform or do it directly through the API, designed to offer control, security, and scalability without losing agility.
Create and launch your calls instantly.
Automate your processes with intelligent voice agents, completely configured via API. Easily integrate Ringr into any CRM, ERP, or backend and manage campaigns without relying on our platform.
Modify the behavior of your agents (voice, language, tone, etc.).
Create and schedule campaigns with custom timings, time zones, and dates.
Set limits, retries, and conditions at the campaign or contact level.
Load contacts in bulk or individually.
Real-time monitoring.
Consult, analyze, and improve your campaigns while they happen. From our API, you can access real-time information to maintain full control of your operations:
Dynamic loading and updating of contacts.
Instant results inquiry, distinguishing between failed calls, successful ones, and their results.
Continuous analysis of agent and campaign performance, with metrics and statuses updated in real-time.
Enterprise-level scalability and security, without losing the simplicity of agile integration.
The Ringr API is built on a robust, secure, and reliable infrastructure.
HTTPS in all communications.
Activity and audit logs per token.
Export of metrics in JSON, CSV, or Excel for BI and reporting.
Dedicated technical support with guaranteed response times.
Continuous performance and availability monitoring.
Optimize the contactability and results of your agents.
Test, measure, and evolve. With our API you can create the perfect agent for each audience.
From it, you will be able to:
Run A/B testing to try different versions of your agents.
Create experiments with variations in voice, script, or behavior.
Identify the segments and messages that convert best.