ISO 27001: when security stops being a promise and becomes a system
Nov 6, 2025
In the ecosystem of conversational AI, everyone talks about security.
Few can demonstrate it.
Ringr has obtained ISO 27001 certification, the international standard that accredits the rigorous and systematic management of information security. And while it may sound technical, what it really means is simple:
trust is no longer a promise, it is an auditable process.
The difference between saying and demonstrating
Most companies claim to protect their customers' data.
But without policies, controls, and independent reviews, that phrase remains just that: a statement.
ISO 27001 does not certify good intentions, it certifies systems.
Processes that control who accesses the information, how it is stored, how it is encrypted, and what happens if something goes wrong.
In our case, the scope covers all the AI-driven phone management infrastructure, including interaction with CRM, ERP, and customer databases.
Every call, every integration, every byte of information is protected under procedures reviewed and audited by independent experts.
What it means for our customers
Your data is encrypted: not only in transit but also at rest.
Your systems are protected: we implement access control policies and regular security reviews.
Your conversations are secure: sensitive information is managed under principles of confidentiality, integrity, and availability.
In other words: there is no improvisation.
There is methodology, auditing, and traceability.
Security is also part of the experience
Designing human conversational experiences does not mean lowering technical guard.
For us, security and naturalness go hand in hand.
While our voice agents understand contexts, emotions, and nuances, a certified security system works in the background to ensure that each interaction is as reliable as it is smooth.
It is not an addition.
It is part of the conversation.
Because trust is not communicated. It is certified.
ISO 27001 certification does not change what we do.
It confirms how we do it.
Rigorous processes.
Real controls.
External audits.
And a clear philosophy:
security is not just an area, it is a culture.
